START A RETURN OR EXCHANGE

Free returns within 30 days for US orders.

You can return your item(s) by filling out this form within 30 days of when your order was received. Once we approve the return request, the item(s) must be shipped to us within 7 days.

• Item(s) must be in original packaging with all tags, unworn and unwashed. 
• Orders made with promo codes (not including initial sign up code) are non-refundable and only eligible for store credit. This includes Black Friday Sales.
• Original shipping charges and Route Package Protection are non-refundable. We will take care of the return label charges ONLY FOR USA. International orders will have to pay for return labels. However, we are not responsible for lost or stolen return packages - please send using a tracked shipping method. 
• All sales items cannot be returned and can only be exchanged
• If your returns do not meet the conditions outlined above, we reserve the right to refuse refund. 

If you are exchanging an item, it is the same process as initiating a return. However once we receive the package and ensure it meets all our conditions we will send out the requested exchange item and send email confirmation of the new shipping information. 

If you received an incorrect or damaged item, please email info@belkysstudio.com

STOLEN PACKAGES

When you add Shipping Package Protection—a package protection and tracking solution at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise. Purchased Shipping Package Protection and need to file a shipping issue? Click this link to file your claim with Route. We are not responsible for lost, stolen or damaged packages unless Shipping Protection was purchased at checkout.

STORE CREDIT

We happily issue store credit in the form of a gift certificate. Simply use your unique gift certificate code for payment at checkout on your next order with us! Store credit does not expire